Design Overview

The Design section is where you build your AI assistant's behavior. Everything here is scoped to the currently selected project — make sure you've picked a project from the selector in the top navigation bar.

What You'll Build

At a high level, designing a conversation means defining:

1. Who the AI is → Agents
2. What steps the conversation goes through → Stages
3. What the AI can do when users say things → Actions & Effects
4. How the AI understands user intent → Classifiers
5. How data is extracted from the conversation → Context Transformers
6. Shared behaviors that work across stages → Global Actions
7. Project-wide safety, guardrails, and moderation → Guardrails & Moderation
8. AI-powered utility functions → Tools
9. FAQ content for consistent answers → Knowledge Base
10. User profile schema and project constants → Global Memory
11. Pre-written prescripted answers with variant sampling → Sample Copies

Where to Start

If you're setting up a new project, follow the Project Design Guide for a step-by-step walkthrough — from mapping the conversation flow to writing prompts and testing the finished result.

Templating & Scripting

Prompts throughout the Design section support dynamic templates with Handlebars syntax. You can insert variables, use conditionals, and loop over data. For custom logic beyond what templates can do, action effects support JavaScript scripting.

• Prompt Templating — Dynamic prompts with variables.
• Scripting — Custom JavaScript in action effects.